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Customer Service Specialist

2 months ago

Bay City, Michigan, United States Thomas Campbell - State Farm Agent Full time
Receptionist Position at Thomas Campbell - State Farm Agent

We are seeking a dedicated receptionist for our agency, Thomas Campbell - State Farm Agent, who is committed to delivering outstanding client service in the insurance sector. The ideal candidate will have a strong focus on customer satisfaction and a genuine desire to assist clients.

Benefits:
  • 401(k) retirement savings plan
  • Career growth opportunities
  • Paid time off for personal use
  • Performance-based bonuses
Key Responsibilities:
  • Develop and maintain strong relationships with clients, providing ongoing assistance
  • Deliver prompt and courteous customer service, addressing inquiries regarding insurance products
  • Utilize effective communication skills to support clients and collaborate with colleagues
  • Proactively resolve client issues and contribute to the overall success of the agency
Required Qualifications:
  • Strong passion for customer service
  • Ability to identify client needs and offer appropriate solutions
  • Excellent communication skills
  • Effective problem-solving capabilities