Customer Service Representative

7 days ago


Bay City, Michigan, United States ValorVIP Full time
Job Title: Inbound Toll Collections Agent

We are seeking a highly motivated and customer-focused individual to join our team as an Inbound Toll Collections Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to our customers via phone, email, and in-person interactions
  • Resolve customer inquiries and concerns in a timely and professional manner
  • Process payments and manage customer accounts
  • Collaborate with our customer service team to improve overall customer experience
  • Assist with incoming customer service phone calls to resolve issues

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Previous customer service experience preferred

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Fun and dynamic work environment
  • Flexible scheduling to accommodate your needs

About ValorVIP:

ValorVIP is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers. We are committed to providing a positive and supportive work environment that fosters growth and development for our employees.



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