Western Interconnection Senior Account Manager

4 weeks ago


Little Rock, Arkansas, United States SPP Corp Full time
Job Title: Senior Account Manager Western Interconnection

SPP Corp is seeking a highly skilled Senior Account Manager to join our team in the Western Interconnection. As a key member of our Stakeholder Relations Team, you will play a vital role in fostering and nurturing mutually beneficial relationships with external stakeholders.

Key Responsibilities:
  • Build and Foster Strong Relationships: Establish and nurture connections with key individuals, from operational staff to executive leadership, to enhance collaboration and understanding of their needs.
  • Assess Business Needs & Develop Solutions: Proactively evaluate the specific business needs of stakeholders within your portfolio and create comprehensive action plans tailored to address stakeholder needs.
  • Collaborate Across Teams: Actively participate in cross-departmental projects that impact stakeholders, contributing your expertise and insights to enhance outcomes.
Requirements:
  • Bachelor's degree, preferably in a business-related field; or six (6) years of job-related work experience may be considered in lieu of educational requirement.
  • Six (6), plus years of job-related experience.
  • Strong written and oral communication skills.
  • Strong interpersonal skills, specifically demonstrated in a customer service role.
  • Strong computer skills, specifically with Microsoft Office products and database applications.
  • Strong problem-solving abilities.
Preferred Qualifications:
  • Electric utility experience.
  • Experience using a Customer Relationship Management (CRM) tool.
Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.



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