Technical Sales Specialist

2 weeks ago


Burlington, Vermont, United States OnLogic Full time
Job Summary

As a Technical Sales Representative at OnLogic, you will be a critical member of our Sales Team, responsible for qualifying and uncovering new business opportunities while identifying how our hardware solutions can best support our customers' program deliverables. You will use your critical listening skills to focus on customer needs and provide consultative sales support to ensure successful project outcomes.

Key Responsibilities
  • Manage and respond to inbound engagements via phone, email, and website chat.
  • Proactively identify opportunities in warm leads, inbound channels, existing business, and prospective customers.
  • Proactively target opportunities through various channels, including mining existing customer databases and other platforms.
  • Generate leads through collaborating on direct and indirect marketing efforts in coordination with the Marketing Team.
  • Qualify and escalate leads quickly and accurately to Strategic Account Managers for timely follow-up.
  • Consult with new and existing customers to qualify their project requirements.
  • Recommend OnLogic hardware and services based on a customer's specific technical requirements and project scope.

The Team You Will Be Joining
Our Sales Team is made up of a range of highly-impactful roles, with opportunities to demonstrate great sales leadership and customer service at every stage of the sales cycle. Our sales roles include:
  • Strategic Account Managers: Focused on winning our largest new opportunities with global technology leaders and year-over-year growth of strategic customer relationships.
  • Customer Success: Manage customer relationships with integrators and partners. Provide exceptional customer service.
  • Sales Engineering: Experts in assessing customer needs and providing the best possible solution - every time.
  • Sales Operations: Process-driven leaders who optimize our workflows and data-driven approach in a rapidly scaling organization.

Requirements
  • You bring prior experience in sales or customer service; a bachelor's degree is a plus.
  • You are entrepreneurial-minded with a strong drive and desire to be part of a rapidly growing business.
  • You have a demonstrated ability to thrive in a fast-paced work environment with shifting priorities.
  • You have demonstrated the ability to excel in a collaborative, team-based environment.
  • You have a professional and upbeat telephone voice, strong probing skills, persistent, and persuasive without being aggressive.
  • You have demonstrated a level of competency in using note-taking software and other administrative applications.
  • Experience using a CRM or other sales-related software is a plus.
  • Experience with computers or with selling a highly technical product is a plus.
  • Ability to work in the U.S. without visa sponsorship.

Who We're Looking For
  • Someone who is passionate about technology's ability to solve complex problems.
  • A curious, natural problem solver who learns new processes quickly and efficiently.
  • A lifelong learner who thrives in a goal-oriented team environment.
  • Someone who exhibits a strong sense of ownership, urgency, and drive.
  • A customer-focused person with an ability to build and maintain a rapport.
  • A self-motivated but team-oriented individual who embraces OnLogic's Core Values.

Who We Are
OnLogic is growing, and we want to give you the same opportunity to grow in your career. We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others would fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative, and Independent. We have an open office, open salaries, and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day. OnLogic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our values, our mission, and what it's like to work at OnLogic, visit Benefits
The salary range for this role is $55,000 to $65,000. We determine final compensation based on discussions with applicants and their experience in similar roles.
  • A competitive Salary based upon your experience and the requirements of the role
  • A comprehensive Benefits package
  • 401k Plan with 3% Employer Contribution
  • An Annual Profit Share Bonus
  • Paid Maternity & Paternity Leave, and Short & Long Term Disability
  • Opportunity to Participate in our Employee Stock Purchase Plan
  • A personal development plan created to help you (and us) grow


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