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Housing Coordinator

2 months ago

Brooklyn, New York, United States Institute for Comm Living Full time
Job Overview

NOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

POSITION SUMMARY:

The Housing Coordinator is responsible for facilitating the achievement of residents' long-term housing objectives through continuous evaluation of their housing requirements and preferences, as well as the creation of housing opportunities within the community.

KEY RESPONSIBILITIES:

To successfully fulfill this role, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

  1. Establish and nurture partnerships with housing providers and the Veterans Administration.
  2. Create and maintain community resource directories for each of the five boroughs.
  3. Identify appropriate permanent housing options within the community.
  4. Act as a liaison between residents and landlords concerning move-in timelines, lease agreements, and utility matters.
  5. Collaborate with case management personnel to comprehend the specific housing needs and preferences of residents and respond accordingly during the housing search.
  6. Serve as a point of contact with the Veteran's Administration to identify housing for eligible residents.
  7. Engage in regular evaluations of existing partnerships for their effectiveness and seek to enhance the program's and ICL's connections as part of Continuous Quality Improvement.
  8. Document efforts made to locate and secure housing for residents.
  9. Assist in onboarding new staff members when requested.
  10. Maintain accurate and up-to-date individual paper and electronic case records as directed by the Program Director.
  11. Adhere to attendance and timekeeping policies and report reliably and consistently to work.
  12. Participate in regularly scheduled clinical meetings, staff meetings, and supervision, as well as in-service training and development activities.
  13. Review the staff communications log and make entries concerning essential elements of information designated by program management.
  14. Obtain and maintain CPR and First Aid certifications.
  15. May have on-call responsibilities.
  16. Comply with and promote adherence to all applicable laws, regulations, and agency policies to foster an ethical organizational culture.
  17. Promptly report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports in accordance with agency policy.
  18. Perform other job-related duties as assigned.

QUALIFICATIONS:

  • Strong problem-solving abilities
  • Excellent interpersonal skills
  • Ability to engage with diverse populations
  • Team-oriented mindset
  • Capacity to make sound evaluative judgments
  • Proficient in creating and composing written materials
  • Adept at responding effectively and efficiently to inquiries from individuals served
  • Ability to read and comprehend lease, rental, and utility agreements
  • Skilled in presenting information to individuals served and other staff members
  • Spanish language proficiency preferred

EDUCATION AND EXPERIENCE REQUIREMENTS:

A Bachelor's degree with two years of experience in case management or housing services, or relevant human service experience, or a Bachelor's degree that included a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year of additional experience.

Alternatively, an Associate's degree in a health or human services field (as noted above) with three years of direct care experience.

Or a high school diploma/GED with four years of experience providing direct services to individuals with mental disabilities (i.e., individuals diagnosed with mental illness, intellectual disabilities, substance use disorders) or to homeless individuals. A NYS Driver's license is a plus.

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