Patient Access Representative

6 days ago


Des Plaines, Illinois, United States Regional Women's Health Group Full time

**Job Summary**

A Regional Women's Health Group is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and medical staff.

**Key Responsibilities:**

  • Promptly and professionally answer telephone calls and route calls appropriately.
  • Greet patients/visitors, assist and direct them accordingly, and screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients, collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients and adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.

**Requirements:**

  • Adapt to changing priorities and business needs.
  • Be flexible and not easily flustered.
  • Give great customer service.
  • Work in a fast-paced, innovative environment.
  • Focus on what is best for the team over the individual.

**About Us:**

A Regional Women's Health Group is a leading provider of women's healthcare services. We are committed to delivering exceptional patient care and support to our patients and medical staff.



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