Patient Access Representative
6 days ago
**Job Summary**
A Regional Women's Health Group is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and medical staff.
**Key Responsibilities:**
- Promptly and professionally answer telephone calls and route calls appropriately.
- Greet patients/visitors, assist and direct them accordingly, and screen solicitors for relevance to organizational needs.
- Explain financial requirements to patients, collect and record copays as required.
- Perform registration functions for new and existing patients.
- Schedule patient appointments per guidelines given and finalize patient schedules for previous day.
- Maintain confidentiality regarding all patients and adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
**Requirements:**
- Adapt to changing priorities and business needs.
- Be flexible and not easily flustered.
- Give great customer service.
- Work in a fast-paced, innovative environment.
- Focus on what is best for the team over the individual.
**About Us:**
A Regional Women's Health Group is a leading provider of women's healthcare services. We are committed to delivering exceptional patient care and support to our patients and medical staff.
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