Air Freight Operations Manager

2 weeks ago


Portland, Oregon, United States DPDHL Full time
Job Title: Air Freight Operations Manager

Location: Portland, OR

We are seeking an experienced Air Freight Operations Manager to oversee the timely and accurate movement of shipments, documentation, and customer service. This role will drive performance of the team while ensuring quality and regulatory compliance.

Key Responsibilities:
  • Manage and oversee end-to-end Air Freight processes, including import and export operations.
  • Responsible for Air Freight product profitability, including continuous improvement processes to increase efficiencies, reduce waste, and improve performance to customers.
  • Manage and control ground cost margins and prepare monthly activity/revenue reports.
  • Lead vendors to ensure high levels of service and assist with customer inquiries and other related customer service functions.
  • Responsible for the accuracy of invoices, bills of lading, shipping statements, and achievement of key performance indicators (KPIs).
  • Supervise staff, responsible for hiring, coaching, training, and developing staff, maintaining employee records, and completing yearly employee performance reviews.
  • Serve as escalation contact for customer Air shipments, responsible for financial aspects and results.
  • Collaborate with internal customers for seamless customer service and improve process flows, engage with sales to grow business by participating in sales meetings and customer calls.
  • Review and manage month-end reports, review P/L, open Accounts Payables Accounts Receivables, and escalate carrier performance issues when required.
Requirements:
  • BA/BS preferred or minimum of 6 years supervisory experience within the logistics/transportation industry.
  • Exceptional communication skills (verbal, written, and presentations).
  • Extensive expertise and knowledge of the logistics/supply chain industry (especially Air Freight).
  • Comprehensive knowledge of Ocean Freight Import processes.
  • Strong computer skills: Microsoft (i.e., Excel, Word, PowerPoint, & Outlook).
  • Demonstrated leadership ability to include driving KPIs, employee engagement/team building, and strong ability to develop, coach, train, and mentor staff to success.
  • Overall knowledge of Cargo Wise system is preferred.
Benefits:
  • Total Compensation Package: We offer a competitive base salary.
  • 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually.
  • Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
  • Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
  • Vision: Optional coverage for eye exams, frames, and contact lenses.
  • Dental: Optional coverage for preventative, major, and basic dental services.
  • Holiday/Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.dpdhl.com/en/careers.html

We are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided.

About DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea.



  • Portland, Oregon, United States DPDHL Full time

    Job Title: Air Freight Operations ManagerWe are seeking an experienced Air Freight Operations Manager to join our team at DPDHL. As a key member of our logistics team, you will be responsible for overseeing the timely and accurate movement of shipments, documentation, and customer service.Key Responsibilities:Manage Air Freight Processes: Direct and control...


  • Portland, Oregon, United States ABF Freight Full time

    Driver Development Program at ABF FreightABF Freight, an ArcBest company, is seeking driven individuals to join our team as part of our Driver Development Program. This program provides a unique opportunity for individuals to develop their skills and advance their careers in the transportation industry.Program OverviewThe Driver Development Program involves...


  • Portland, Oregon, United States ABF Freight Full time

    About ABF FreightABF Freight is a leading Less-than-Truckload (LTL) carrier in the country, known for its exceptional service and commitment to customer satisfaction.Job SummaryWe are seeking highly motivated and skilled individuals to join our team as ABF Freight Driver Development Program participants. As a participant, you will undergo comprehensive...


  • Portland, Oregon, United States ABF Freight Full time

    Driver Development Program OverviewABF Freight is seeking motivated individuals to join our Driver Development Program. This program is designed to provide individuals with the skills and knowledge necessary to succeed as a Checker/Driver Combined Dock/P&D employee.Program DetailsAttend an ABF Freight approved Driver Training SchoolUpon completion, perform...


  • Portland, Oregon, United States TForce Freight Full time

    Job Title: Road Driver, Freight LinehaulThis full-time position involves the driving of a tractor trailer over the road, providing opportunities for meet and return to domicile, sleeper driver positions, and travel to locations to perform dock functions before returning home.Key Responsibilities:Drive a tractor trailer over the road.Operate sleeper...


  • Portland, Oregon, United States TForce Freight Full time

    Job Title: Road Driver, Freight LinehaulThis full-time position involves the driving of a tractor trailer over the road, providing opportunities for meet and return to domicile, sleeper driver positions, and travel to locations to perform dock functions before returning home.Key Responsibilities:Drive a tractor trailer over the road.Operate sleeper...

  • Truck Driver

    5 days ago


    Portland, Oregon, United States TForce Freight Full time

    Job Title: Road Driver, Freight LinehaulThis is a full-time position that involves driving a tractor trailer over the road. Opportunities include meet and return to domicile, sleeper driver positions, and travel to locations to perform dock functions before returning home.Key Responsibilities:Drive a tractor trailer over the road.Operate sleeper...


  • Portland, Oregon, United States Old Dominion Freight Full time

    Dock Supervisor Job DescriptionOld Dominion Freight Line is seeking a highly skilled Dock Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient loading and unloading of freight, as well as supervising dock employees to meet company and customer expectations.Key...

  • Local City Driver

    3 weeks ago


    Portland, Oregon, United States ABF Freight Full time

    About ABF FreightABF Freight, an ArcBest company, is a leading LTL carrier with a strong reputation for reliability and customer service. We're seeking experienced truck drivers to join our team and contribute to our success.Job SummaryWe're looking for skilled drivers to operate our trucks and deliver cargo to various destinations. As a driver with ABF...


  • Portland, Oregon, United States ABF Freight Full time

    Operations Assistant at ABF FreightWe are seeking a detail-oriented and organized Operations Assistant to join our team at ABF Freight. As an Operations Assistant, you will be responsible for assisting supervisors in managing the loading and unloading of freight, ensuring timely and efficient operations.Key Responsibilities:Assist supervisors in managing...


  • Portland, Oregon, United States Oak Harbor Freight Lines Full time

    **Job Summary**Oak Harbor Freight Lines is seeking a highly skilled Dock Supervisor AM shift to oversee the efficient movement of freight throughout our Oak Harbor process. As a key member of our team, you will be responsible for ensuring on-time service commitments and meeting customer requirements.**Key Responsibilities:*** Supervise dock operations,...

  • Local City Driver

    4 weeks ago


    Portland, Oregon, United States ABF Freight Full time

    About ABF FreightABF Freight is a leading Less-than-Truckload (LTL) carrier in the country, known for its exceptional service and commitment to customer satisfaction.Job SummaryWe are seeking a skilled Local City Driver to join our team. As a Local City Driver, you will be responsible for safely operating a tractor-trailer combination to transport goods to...


  • Portland, Oregon, United States Alaska Air Group Full time

    Job SummaryAs a First Officer with Horizon Air, you will be part of a team that is known for its skill and close-knit teamwork. We offer attractive compensation, development opportunities, a path to our mainline carrier Alaska Airlines, and a great work environment.Key ResponsibilitiesEnsure a safe journey and a positive experience for all Horizon Air guests...


  • Portland, Oregon, United States Oak Harbor Freight Lines Full time

    **Job Summary**This role will be responsible for the movement of freight throughout the Oak Harbor process in an efficient manner while meeting on-time service commitments and customer requirements.**Key Responsibilities:**• Supervise operations, procedures, and freight movement to ensure seamless logistics.• Plan and direct schedules through dock...

  • Forklift Operator

    2 weeks ago


    Portland, Oregon, United States Oak Harbor Freight Lines Full time

    Forklift Operator/Dock WorkerOak Harbor Freight Lines is seeking a skilled Forklift Operator/Dock Worker to join our team. As a key member of our operations team, you will be responsible for safely loading and unloading trailers using forklifts, pallet jacks, or hand trucks within specified timelines.Responsibilities:Safely operate forklifts and other...


  • Portland, Oregon, United States EJ Freight LLC Full time

    Job SummaryEJ Freight LLC is seeking experienced CDL A OTR Owner Operators to join our team. As an Owner Operator, you will have the opportunity to drive for a reputable company with a strong customer base and a focus on the Northwest/Midwest/Southeast lanes.Key ResponsibilitiesDrive a well-maintained 53' refrigerated trailer, either owned by you or provided...

  • Freight Coordinator

    4 weeks ago


    Portland, Oregon, United States Market of Choice Full time

    Job OverviewMarket of Choice is seeking a skilled Freight Clerk to join our team. As a Freight Clerk, you will play a vital role in ensuring the smooth operation of our warehouse and store operations.Key ResponsibilitiesInventory Management: Receive, stock, and face shelves with merchandise, ensuring accurate inventory levels and optimal store...


  • Portland, Oregon, United States Oak Harbor Freight Lines Full time

    Job Summary:We are seeking a skilled Forklift Operator/Dock Worker to join our team at Oak Harbor Freight Lines. As a key member of our operations team, you will be responsible for safely loading and unloading trailers, managing paperwork, and ensuring the accuracy of shipments.Responsibilities:Safely operate forklifts, pallet jacks, and hand trucks to load...


  • Portland, Oregon, United States FedEx Full time

    Job Summary:FedEx Freight is seeking a skilled and motivated individual to join our team as a Truck Driver Trainee. As a key member of our logistics team, you will be responsible for developing the skills and knowledge necessary to operate a tractor trailer combination safely and efficiently.Key Responsibilities:Perform freight handling duties, including the...


  • Portland, Oregon, United States Fedex Ground Full time

    Job Title: Freight Handler Part-TimeAt FedEx Ground, we are seeking a skilled Freight Handler Part-Time to join our team. As a key member of our operations team, you will be responsible for transporting freight across the dock area to/from trailers for loading to trailers.Key Responsibilities:Perform freight handling using appropriate motorized and manual...