Radiology Support Specialist

1 day ago


Eagle River, Alaska, United States Imaging Associates Of Alaska Full time
Job Title: Guest Services Representative/Receptionist

Imaging Associates of Alaska is seeking a full-time Guest Services Representative to join our busy front desk with reception and scheduling duties. Our team provides expert imaging technology combined with exceptional customer service to the community. We prioritize the health and well-being of our patients and are committed to delivering best-in-class radiology support for primary care, ENT, Ortho, Neuro, and other specialties.

Job Summary:

We are looking for a highly organized and customer-focused individual to join our team as a Guest Services Representative. The successful candidate will be responsible for scheduling diagnostic procedures, registering patients, and providing exceptional customer service to our patients and referring physicians. This is a full-time, non-exempt position with a competitive benefits package, including medical, dental, and vision insurance, PTO, paid holidays, and a 401(k) plan with company match.

Responsibilities:
  • Schedule diagnostic procedures and register patients in a timely and accurate manner
  • Provide exceptional customer service to patients and referring physicians
  • Answer incoming calls and respond to patient inquiries
  • Perform reception duties, including greeting patients and handling paperwork
  • Work collaboratively with our radiologists, referring physician offices, and radiology technologists to ensure seamless patient care
Requirements:
  • 1+ years of experience in a medical office or healthcare setting
  • Knowledge of medical terminology and scheduling software
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Regular attendance and punctuality are essential
Benefits:
  • Medical, dental, and vision insurance
  • PTO and paid holidays
  • 401(k) plan with company match
  • Opportunities for professional growth and development


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