Housing First Manager

3 days ago

Washington, Washington, D.C., United States Pathways To Housing DC Inc Full time

About Pathways to Housing DC Inc

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We are a dynamic non-profit organization dedicated to providing innovative solutions to address homelessness. Our mission is to empower individuals and families to achieve stability and self-sufficiency.

We employ a Housing First approach, which means we focus on providing permanent supportive housing and services to individuals and families who have experienced homelessness.

Our team works tirelessly to ensure that everyone has access to the resources they need to thrive. We believe that everyone deserves a safe and stable place to call home.

About the Job

The DHS Outreach Program Manager plays a vital role in our organization's success. This position involves supervising seven outreach specialists, managing resources, and building strong relationships with community partners.

Please note the following:

  • The Program Manager on this team is required to provide in-field supervision to staff. This is a full-time position and may occasionally require evening or weekend work.

Key Responsibilities

This role includes the following key responsibilities:

  • Recruit, manage and supervise a team of (7) FTE outreach specialists.
  • Work closely with the business community to evaluate trends, align priorities, and address concerns.
  • Collaborate with the Director on policy and procedures.
  • Collaborate with the Strategic Housing Manager on target goals and benchmarks for staff as related to housing and client subsidy activities.
  • Work with the Director of Homeless Services, to develop annual goals and strategic plan for outreach;
  • Support team members in identifying individuals in need of services, assessing needs, and working with individuals to create a plan to meet needs;
  • Maintain records in Electronic Medical Record and ensure quality and timeliness of data entry; Supervise electronic and written record-keeping activities, e.g., progress notes, service plans, client budgets, incident reports and client charts
  • Conduct trainings for community stakeholders, including law enforcement, library staff, property owners / managers, and faith communities on issues such as homelessness, engagement, understanding mental illness, and other topics as needed;
  • Monitor staff to ensure prompt and thorough response to crises and calls from stakeholders involving concerns about homeless persons in need of assistance;
  • Develop creative community partnerships by leveraging the existing resources of the outreach teams to expand coverage;
  • Collaborate with other agencies to eliminate barriers for individuals to receive necessary services and housing;
  • Represent Pathways and the Outreach Team at conferences, community meetings, and other venues with DBH, other providers, conferences and at community meetings as assigned.
  • Perform related work as assigned.

Requirements

To succeed in this role, you will need:

  • A Master's degree in a social service or related field; License: LGSW, LGPC, LPC, LICSW strongly preferred.
  • Minimum 3 years' experience working in homeless outreach or providing direct services to persons experiencing homelessness;
  • 3+ years of supervisory experience;
  • Demonstrated knowledge of harm reduction theory/applications;
  • Demonstrated knowledge of mental health and substance abuse clinical skills;
  • Patience, creativity, flexibility, compassion, and passion for working with persons with complex needs;
  • Excellent communication, writing, and computer skills;
  • Bilingual English /Spanish a plus;
  • Driver's License required.

Salary Range

The salary range for this position is $65,000 - $80,000 per year, depending on experience.

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