Customer Service Specialist
5 days ago
**Join Our Team as a Host** At Urban Farmer Steakhouse, we're passionate about delivering exceptional customer experiences and exceeding expectations.
Responsibilities:
- Greet arriving customers with a warm and welcoming smile, escorting them to their assigned tables and ensuring they have everything they need.
- Assist servers by assigning sections, notifying them of new seats, and responding to any customer requests or issues.
- Maintain a visible presence throughout the restaurant, circulating regularly to assist servers, address customer concerns, and assess operational efficiency.
- Process payments accurately and efficiently on computerized cash registers, counting back change and verifying accuracy.
- Elicit feedback from departing customers to improve the operation and increase customer satisfaction.
- Distribute and account for checks issued to servers, maintaining accurate records and balancing reports.
What We Offer:
- Competitive salary: $20.00/hour (estimated), with opportunities for growth and advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off for vacation, sick leave, and holidays, plus employee assistance programs and tuition reimbursement.
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