Imaging Center Receptionist

2 weeks ago


Des Plaines, Illinois, United States Midwest Advanced Radiology Full time
Job Overview

Position: Imaging Center Receptionist

Employment Type: Full Time

At Midwest Advanced Radiology Center, we prioritize the well-being of our patients above all. As a leading independent multi-specialty imaging facility, we are dedicated to delivering exceptional communication, quality, coordination, and innovation in healthcare.

Role Summary

We are seeking a dedicated receptionist who will excel in providing outstanding service to both patients and referring physicians. This role involves efficiently processing patients to ensure a smooth workflow while adhering to HIPAA regulations and exercising professional judgment.

Key Responsibilities
  • Answer and direct incoming calls
  • Welcome patients and assist with their needs
  • Coordinate and schedule appointments
  • Manage patient check-in and check-out processes
  • Handle payment collections
  • Demonstrate excellent multi-tasking abilities and customer service skills
Work Schedule
  • Full-time position
  • 40 hours per week
  • Monday to Friday
  • Occasional Saturday shifts
Essential Duties
  • Verify insurance details and referral information, updating records as necessary
  • Collect co-payments and other fees for services rendered
  • Balance cash and credit transactions, preparing deposits
  • Assist in rescheduling or canceling appointments as needed
  • Register patients and process related documentation
  • Contribute to maintaining high levels of patient satisfaction
Qualifications
  • High School Diploma or equivalent experience
  • Prior experience in a medical office setting is preferred, along with knowledge of medical terminology
  • Basic computer skills and data entry experience
  • Strong communication and interpersonal skills

Midwest Advanced Radiology Center is an equal opportunity employer committed to fostering a culture of inclusion and belonging for all employees.



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