Practice Member Experience Specialist

3 months ago


West Des Moines, United States Vero Health Center Full time
Job DescriptionJob Description

Vero Health Center in West Des Moines, IA is actively seeking a talented full-timePractice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party? Do you find fulfillment through helping others? Is providing excellent customer service one of your strongest skills? If so, please continue reading

This customer service position earns a top pay of $18-$22 an hour. We provide amazing benefits and perks, including 4 weeks or 20 days of paid time off per year including 12 flex days, and 8 paid holidays, a 401k plan (after one year of employment), birthday gifts, bonuses on work anniversaries, group discounts for health, vision and dental, complementary care for you and immediate family in your house, and fun team outings and lunches. If this sounds like the right front desk opportunity for you, apply today


ABOUT VERO HEALTH CENTER

We have been rated the top West Des Moines health center for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to holistic health. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions.

We are a faith-based, mission-driven company that is on a mission to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office.

With that aim in mind, we strive to embody the following core values as a clinic and team:
  • Communication
  • Excellence
  • Commitment to serve
  • Teamwork and accountability
  • Willingness to take initiative
  • Desire to constantly grow
  • Enthusiasm
  • Passionate Belief
Our team of hardworking professionals is the key to our success. For our amazing team, we offer great classic benefits but also make sure to maintain a fun and positive working environment where employees can learn, grow, and thrive
Our office hours are Monday and Thursday 9:00am - 6:00pm, Tuesday hours will rotate between the early shift (7:00am - 9:00am) and the later shift (4:00pm - 6:00pm), Wednesday 7:00am - 4:00pm, and Friday 7:00am - 2:00pm. We are closed Saturday and Sunday.

A DAY IN THE LIFE OF AN OFFICE RECEPTIONIST

As a front desk receptionist, you utilize your excellent customer service skills and run the front desk of our office. You're a vibrant and positive individual who is the first person that our patients see when they arrive at our clinic. You are eager to help and assist them in any way you can. You guide clients, work on the computer, and keep your workspace clean. With a smile, you keep up with the fast pace and enjoy meeting new people and helping make their experience at Vero the best.

If you can do those things and meet the following requirements, we would be happy to have you as part of our customer service team


OFFICE RECEPTIONIST QUALIFICATIONS

  • Basic proficiency with computers - we are an electronic office
  • 3+ years of customer service experience preferred
  • Skills such as High Level of Awareness/ Organized, Problem Solving, Multi Tasking/ Calmness Amongst Chaos, Personable/Communication, Boldness/Confidence

Do you have a high level of awareness? Can you manage your time well and prioritize multiple tasks effectively? Are you able to work well in a fast-paced environment? If yes, we want you as our front desk receptionist


OFFICE RECEPTIONIST WORK SCHEDULE

This position works a typical full-time schedule with regular business hours.


ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?

If you feel you'll be perfect as our Office Receptionist, apply now using our initial 3-minute, mobile-friendly application.


Location: 50266



Job Posted by ApplicantPro


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