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Enrollment Business Systems Analyst II
2 months ago
We are seeking a highly skilled Enrollment Business Systems Analyst II to join our team at InsideHigherEd. The successful candidate will be responsible for working with various stakeholders to identify, review, prioritize, develop, and implement effective business processes related to enrollment, course registration, payment, and financial services.
Key Responsibilities- Business Process Improvement: Develop and document improved business processes and procedures to promote efficiency, greater productivity, and support operational decision making within the Enrollment Management Division.
- Technical Analysis: Interpret business system requirements and evaluate the need for new system processes and changes in current system processes.
- Project Coordination: Provide coordination technology-related projects for the Enrollment Management Division.
- Process Identification: Identify opportunities to improve business processes.
- System Documentation: Develop and maintain system documentation, including Banner validation and rule forms.
- Technical Solutions: Work independently with end users to identify, evaluate, implement, and maintain technical solutions to address business process requirements.
- System Education: Provide system education training for College staff on Banner Student sub-modules, as needed.
- Report Generation: Provide oversight for the generation and distribution of reports and student correspondence using Banner and other software such as Brio and eVisions.
- SQL Scripting: Create and maintain SQL scripts to provide and update system data.
- Education: Bachelor's degree required from an accredited institution of higher education.
- Experience: A minimum of three years of related experience with business applications required; preferably Ellucian Banner.
- Skills: Demonstrated excellent knowledge of Microsoft Word and Excel, as well as a strong working knowledge of information technologies used in academia (preferably Banner).
- Analytical Ability: Demonstrated analytical ability to identify, understand, analyze, and design unique and innovative solutions to complex challenges.
- Communication Skills: Excellent communication (oral and written) and interpersonal skills in all media (phone, face-to-face, and email) required to effectively communicate with students, the general public, and College staff and faculty.
- Higher Education Experience: Higher education experience in an enrollment services function (such as admissions, registration, records maintenance, financial aid) with a primary focus on high quality service delivery preferred.
- Collective Bargaining Experience: Experience in, and appreciation for, a collective bargaining environment is preferred.
