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Customs Brokerage Representative

2 months ago

Philadelphia, Pennsylvania, United States Geodis Logistics, LLC (Breinigsville) Full time
Job Summary

We are seeking a highly skilled Customs Brokerage Representative to join our team at Geodis Logistics, LLC (Breinigsville). As a key member of our operations team, you will be responsible for coordinating and executing daily Foreign-Trade Zone (FTZ) operations to ensure accuracy and compliance.

Key Responsibilities
  • Serve as the customer service liaison between Geodis Logistics and our customers, providing exceptional support and guidance on brokerage and FTZ functions.
  • Process daily FTZ transactions for transmittal to Customs, including CBP Form 214 Admissions, CBP Form 7512 in-bonds, CBP Form 216 Annual and individual permits, and CBP Form 349 Harbor Maintenance Fee.
  • Coordinate all Participating Government Agency (PGA) information and ensure compliance with U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Open files, enter notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system.
  • Invoice and manifest information entered into the FTZ System and CargoWise, and submit invoice packets weekly to the customer.
  • Communicate with specified government agencies, customers, carriers, and operations on all issues affecting customs brokerage and FTZ.
  • File document requests, correspondence, and documents in a file folder identified by the applicable admission number.
  • Ensure compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinate shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Convert and verify shipment weight, volume, and foreign currency.
  • Maintain communication with customers, carriers, and vendors.
  • Work with operations and forwarders on in-bond moves into and out of the FTZ.
  • Assist customers with questions, complaints, requests, tracking, and tracing.
  • Handle accounting processes accurately and in a timely manner.
  • Coordinate shipments from airline, ocean piers, and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers, and CFS.
  • Review documentation or issue documents to meet government regulations and carrier regulations.
  • Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager - Customs Brokerage, FTZ.
  • Ensure email and telephone calls are promptly and politely answered.
Requirements
  • High school diploma or GED (General Education Diploma) equivalency.
  • Minimum 3 years experience in customs brokerage, FTZ, or an equivalent combination of both education and experience.
  • Knowledge of U.S. Government Agency requirements.
  • Knowledge of U.S. Customs and PGA requirements with the FTZ.
  • PC literate with experience with Microsoft Outlook, Work, Access, and Excel.
  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
  • Excellent planning and organizational skills.
  • Ability to read and interpret documents.
  • Ability to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to multi-task.
  • Mathematical skills essential to ensure accuracy in calculations.