Customs Brokerage Specialist

3 days ago


Philadelphia, Pennsylvania, United States Geodis Full time
About the Role

We are seeking a highly skilled Customs Brokerage Specialist to join our team at GEODIS. As a key member of our logistics team, you will be responsible for ensuring seamless movement of goods worldwide.

Key Responsibilities
  • Serve as the customer service liaison between GEODIS and our customers.
  • Process Custom and OGA entries for clearance of goods into the United States.
  • Open files, enter notes, information, and document requests in CargoWise and/or AS400 system.
  • Classify invoices based on HTS (Harmonized Tariff Schedule).
  • Communicate with specified offices, departments, and teams on all issues affecting customs brokerage.
  • File document requests, correspondence, and documents in a file folder identified by the applicable shipping/reference number.
  • Ensure compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinate shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Convert and verify shipment weight, volume, and foreign currency.
  • Maintain communication with customers, carriers, and vendors.
  • Coordinate pick-ups and invoice files.
  • Assist customers with questions, complaints, requests, tracking, and tracing.
  • Handle accounting processes accurately and in a timely manner.
  • Coordinate shipments from airline, ocean piers, and CFS (container freight station) to customer/consignee destination.
  • Review documentation or issue documents to meet government regulations and carrier regulations.
  • Must have knowledge of buying/selling rates to ensure profitability.
  • Ensure email and telephone calls are promptly and politely answered.
Requirements
  • Minimum 3 years' experience in customs brokerage or an equivalent combination of both education and experience.
  • Knowledge of U.S. Government Agency requirements.
  • Knowledge of U.S. Customs and OGA clearance of freight.
  • PC literate with experience with Microsoft Outlook, Work, Access, and Excel.
What We Offer
  • Access to wages early with the Rain financial wellness app.
  • Free telemedical access to doctors and therapists through FirstStop Health.
  • Health, dental, and vision insurance after 30 days of employment.
  • 401k match.
  • Paid maternity and paternity leave.
  • Access to career development, employee resource groups, and mentorship programs.
  • Employee discounts.
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app.
  • Free financial wellness programs.
  • Daycare discount program.
  • Opportunities to volunteer and give back to your community.


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