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Consumer Lending Sales Specialist

2 months ago

Post Falls, Idaho, United States Purpose Financial Full time
About Purpose Financial

Purpose Financial is a leading consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Our mission is to help customers achieve their version of financial stability in the moment and in the future.

Job Summary

We are seeking a highly motivated and customer-focused Consumer Lending Sales Specialist to join our team. As a CLSS, you will be responsible for delivering results related to individual and branch sales goals as well as customer expectations. You will work closely with customers to understand their financial needs and provide personalized solutions to meet their goals.

Key Responsibilities
  • Actively assist in meeting the center's performance metrics as defined by management.
  • Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels.
  • Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio.
  • Present financial solutions, based on customer needs that meet their goals.
  • Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle.
  • Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company's purpose.
Requirements
  • High School Diploma or equivalent required; some college preferred.
  • Sales and/or customer service experience required, or equivalent experience.
  • One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.
What We Offer
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • 3 Weeks of Paid Parental Leave
  • 11 Company Paid Holiday's
  • Paid Time Off including Volunteer Time
  • Vacation Carryover
  • Tuition Reimbursement
  • Work-Life Balance
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
Travel and Attire

Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities. The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes.

Equal Employment Opportunity

Purpose Financial is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.