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Customer Service Representative
4 weeks ago
Key Responsibilities:
Assist customers with policy changes, inquiries, and complaints
Provide accurate and timely information regarding insurance products and services
Process policy applications, renewals, and cancellations
Handle billing and payment inquiries
Collaborate with team members to ensure customer satisfaction
Maintain accurate customer records and update information as needed
Stay updated on industry trends and changes in insurance policies
Requirements:
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving and analytical skills
Proficiency in Microsoft Office and other software applications
High school diploma or equivalent required, associate's or bachelor's degree preferred
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
