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Residential Community Operations Manager

2 months ago

Fort Walton Beach, Florida, United States RDF Associates, Inc Full time

Company Overview: RDF Associates, Inc. is a leading firm specializing in community management, dedicated to enhancing the living experience within residential associations.

Position Summary: We are currently seeking a qualified Residential Community Operations Manager with a minimum of 5 years of experience in overseeing mid-rise and high-rise residential properties. The ideal candidate will possess a comprehensive understanding of all facets of property management, including financial oversight, vendor relations, and staff development.

Key Responsibilities:

  • Oversee daily operations of residential communities.
  • Uphold exceptional customer service standards and train team members accordingly.
  • Collaborate effectively with the Board of Directors to ensure community goals are met.
  • Serve as the primary point of contact between the Board and homeowners.
  • Participate in Board meetings and provide detailed reports as required.
  • Develop, manage, and adhere to the annual budget, reviewing financial statements monthly.
  • Prepare and present annual operating and capital budgets for Board approval.
  • Evaluate and recommend vendor contracts for maintenance services.
  • Supervise contract service providers, including landscaping and maintenance teams.
  • Authorize payments and prioritize financial obligations as necessary.
  • Monitor receivables to ensure compliance with community standards.
  • Conduct regular inspections of properties and coordinate maintenance activities.
  • Ensure adequate supplies for operations and maintenance are available.
  • Respond to emergencies and provide guidance for corrective actions.
  • Address resident concerns and resolve issues in line with established policies.
  • Recruit, train, and manage maintenance and cleaning personnel.
  • Conduct annual performance evaluations and provide mentorship to staff.
  • Identify trends in maintenance, budgeting, and personnel management.

Qualifications:

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite and general computer applications.
  • Successful completion of pre-employment screening, including background checks.
  • Possession of a Community Association Manager (CAM) license.
  • Strong understanding of relevant Florida Statutes.

Preferred Qualifications:

  • Industry certifications or a degree in business administration, property management, or a related field.
  • Certifications such as CMCA, AMS, or PCAM are advantageous.

Compensation and Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive health insurance and paid time off.

Job Type: Full-time

Benefits Include:

  • Dental and vision insurance.
  • Paid time off for personal and family needs.

Experience Required:

  • Minimum of 5 years in Association Management is preferred.