Barista - Till Express (Children's Hospital) - Customer Service Expert

4 days ago


Colorado Springs, Colorado, United States Altitude Hospitality Group Full time

Job Overview

Altitude Hospitality Group is seeking a skilled Barista to join our team at the Children's Hospital location. As a Barista, you will be responsible for providing exceptional customer service and ensuring that all products are served with a smile.

Key Responsibilities:

  • Provide friendly, individualized attention to all customers, focusing on the company's core values.
  • Offer excellent customer service while educating customers on our premium products.
  • Ensure that all customers are educated on our products and services.
  • Maintain the highest quality and consistent product standards.
  • Follow all company recipes and procedures.
  • Respond proactively to customer complaints.
  • Accurately ring in sales on the point of sale system, including handling customer payments.
  • Answer telephone calls in a friendly and courteous manner, answering customer questions and receiving and filling customer orders as requested.
  • Restock shelves as needed.
  • Routinely clean the deli area, floor, windows, and other food preparation areas as needed.
  • Take out trash as needed.
  • Report safety hazards to the manager on duty.
  • Report all employee accidents to the manager on duty.

Requirements:

  • 2 years of progressive experience as a barista is preferred.
  • A flexible schedule and the ability to work evenings, weekends, and/or holidays based on business demands.
  • A working knowledge of safe food handling practices.
  • A working knowledge of point of sale systems is preferred.
  • Excellent customer service skills.
  • A friendly demeanor and positive attitude.
  • The ability to work in a team.

Benefits and Pay:

Employees who consistently work over 30 hours per week are considered full-time and are eligible for benefits, including medical, dental, vision, and a free life insurance policy. This position starts at $15/hour + tips.



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