Barista - Till Express (Children's Hospital) - Customer Service Expert
4 days ago
Job Overview
Altitude Hospitality Group is seeking a skilled Barista to join our team at the Children's Hospital location. As a Barista, you will be responsible for providing exceptional customer service and ensuring that all products are served with a smile.
Key Responsibilities:
- Provide friendly, individualized attention to all customers, focusing on the company's core values.
- Offer excellent customer service while educating customers on our premium products.
- Ensure that all customers are educated on our products and services.
- Maintain the highest quality and consistent product standards.
- Follow all company recipes and procedures.
- Respond proactively to customer complaints.
- Accurately ring in sales on the point of sale system, including handling customer payments.
- Answer telephone calls in a friendly and courteous manner, answering customer questions and receiving and filling customer orders as requested.
- Restock shelves as needed.
- Routinely clean the deli area, floor, windows, and other food preparation areas as needed.
- Take out trash as needed.
- Report safety hazards to the manager on duty.
- Report all employee accidents to the manager on duty.
Requirements:
- 2 years of progressive experience as a barista is preferred.
- A flexible schedule and the ability to work evenings, weekends, and/or holidays based on business demands.
- A working knowledge of safe food handling practices.
- A working knowledge of point of sale systems is preferred.
- Excellent customer service skills.
- A friendly demeanor and positive attitude.
- The ability to work in a team.
Benefits and Pay:
Employees who consistently work over 30 hours per week are considered full-time and are eligible for benefits, including medical, dental, vision, and a free life insurance policy. This position starts at $15/hour + tips.
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