Director of Community Engagement

4 weeks ago

Knoxville, Tennessee, United States SR COMPANIES LLC Full time
Job Summary

SR COMPANIES LLC is seeking a highly motivated and experienced Director of Activities to join our team. As a key member of our community, you will be responsible for creating and implementing engaging programs and activities that enhance the lives of our residents.

Key Responsibilities
  • Develop and implement a monthly activity calendar that meets the diverse needs and interests of our residents.
  • Build and maintain strong relationships with residents, families, and staff, demonstrating empathy, kindness, and respect.
  • Coordinate special events and activities that promote socialization, entertainment, and education.
  • Transport and supervise residents on outings, shopping trips, and doctor's visits, ensuring their safety and well-being.
  • Recruit, train, and coordinate volunteers to support community programs and activities.
  • Maintain a clean, safe, and orderly environment for all residents, adhering to established policies and procedures.
  • Provide training, guidance, and support to staff to meet established performance standards and expectations related to life enrichment programming and activities.
  • Act as facilitator and take minutes at resident council meetings, ensuring effective communication and resolution of concerns.
  • Follow up on concerns voiced or discussed at resident council meetings, providing resolution and reports/documents of resolution at the next meeting.
  • Observe and report to supervisor daily all changes in residents' health and emotional condition, ensuring timely intervention and support.
  • Demonstrate the ability to set and manage priorities, responding promptly and courteously to residents' requests for assistance.
  • Communicate effectively in a language that each resident is capable of understanding, promoting inclusivity and respect.
  • Observe and report safety hazards immediately to supervisor, ensuring a safe and healthy environment for all.
  • Practice good body mechanics and safe working habits, adhering to established policies and procedures.
  • Know, understand, and follow established policy and procedures in emergency situations, ensuring prompt and effective response.
  • Considered essential personnel during emergencies and/or inclement weather, demonstrating commitment to the community's well-being.
  • Work as a team player with other associates and management in accomplishing work assignments, promoting collaboration and teamwork.
  • Demonstrate a positive and respectful attitude about work issues, policies, and procedures, adhering to established standards and expectations.
  • Demonstrate a positive and respectful attitude with residents, families, visitors, associates, and management, promoting a culture of respect and inclusivity.
  • Comply with attendance and call-off policy, ensuring timely and regular attendance.
  • Attend and/or participate in trainings, in-service, and mandatory meetings, promoting ongoing learning and development.
  • Wear clean and appropriate dress per established dress code policy, adhering to established standards and expectations.
  • Refrain from discussing resident care issues with families and visitors, referring all inquiries to immediate supervisor.
  • Know, understand, and comply with HIPAA regulations, ensuring confidentiality and respect for residents' personal information.
  • Assist in mentoring new employees, promoting knowledge sharing and professional development.
  • Take the initiative in work, seeking out additional information and offering solutions/suggestions, promoting innovation and improvement.
  • Take on special projects or assignments outside of regular duties, demonstrating flexibility and adaptability.
  • Serve and assist residents in the dining room at breakfast, lunch, and dinner daily, promoting socialization and community building.
  • Assist residents with activities of daily living (ADLs) when needed, promoting independence and well-being.
  • Perform all other reasonable duties as assigned or requested, demonstrating flexibility and adaptability.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl, and taste or smell. The employee is occasionally required to sit, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to blood-borne pathogens.

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