Customer Engagement Director
1 week ago
We are a leading provider of Packaged Terminal Air Conditioners (PTACs) to the hospitality industry. Our mission is to deliver the lowest cost of conditioned air to the PTAC market through our innovative sales and marketing strategies.
Job DescriptionWe are seeking a highly motivated and results-driven Customer Engagement Manager to lead our team of customer engagement and sales support agents. This role is pivotal in driving our sales initiatives and building strong customer relationships.
Key Responsibilities:- Lead and motivate a team of customer engagement and sales support agents, setting clear goals and expectations.
- Develop compelling sales pitches and create SOPs for outbound customer engagement and sales processes.
- Collaborate with the sales team to identify opportunities, refine sales strategies, and improve customer outreach methods.
- Build and maintain strong relationships with customers through proactive engagement and personalized interactions.
- Oversee the execution of sales and customer engagement initiatives, ensuring effective implementation and tracking of results.
- 5+ years of experience in a customer and sales-focused role, with a proven track record of leading teams and driving customer engagement.
- Strong ability to develop and execute sales strategies and pitches.
- Proven experience in leading and motivating teams to achieve sales targets.
- Customer-centric mindset with a deep commitment to understanding and addressing customer needs and building lasting relationships.
- Exceptional attention to detail and a focus on delivering high-quality customer interactions.
This role will require between 20%-40% travel to trade shows and events. If you are a motivated and results-driven professional with a passion for sales and customer engagement, we encourage you to apply for this exciting opportunity.
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Customer Engagement Manager
4 weeks ago
Knoxville, Tennessee, United States RoomOne Solutions Full timeJob Title: Customer Engagement ManagerAt RoomOne Solutions, we are seeking a highly motivated and results-driven Customer Engagement Manager to lead our team of customer engagement and sales support agents. This role is pivotal in driving our sales initiatives and building strong customer relationships.About the RoleWe are looking for a customer-obsessed,...
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Customer Engagement Manager
1 month ago
Knoxville, Tennessee, United States RoomOne Solutions Full timeAbout RoomOne SolutionsWe are a leading provider of Packaged Terminal Air Conditioners (PTACs) to the hospitality industry. Our mission is to deliver the lowest cost of conditioned air to the PTAC market.About This RoleWe are seeking a highly motivated and results-driven Customer Engagement Manager to lead our team of customer engagement and sales support...
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Customer Engagement Manager
4 weeks ago
Knoxville, Tennessee, United States Ametek, Inc. Full timeJob Title: Customer Engagement ManagerWe are seeking a highly skilled Customer Engagement Manager to join our team at Ametek, Inc. This role is responsible for the onboarding of customers and the development of product training strategies, processes, and materials.Key Responsibilities:Work with customers and partners to develop solutions that meet their...
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Director of Community Engagement
2 weeks ago
Knoxville, Tennessee, United States SR COMPANIES LLC Full timeJob SummarySR COMPANIES LLC is seeking a highly motivated and experienced Director of Activities to join our team. As a key member of our community, you will be responsible for creating and implementing engaging programs and activities that enhance the lives of our residents.Key ResponsibilitiesDevelop and implement a monthly activity calendar that meets the...
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Customer Experience Director
2 weeks ago
Knoxville, Tennessee, United States Johnson Controls International Full timeJob Title: Customer Experience DirectorJohnson Controls International seeks a seasoned professional to lead the Area Customer Experience team.Key Responsibilities:Manage the capacity and staffing of the Area Customer Experience team.Oversee the assigned PSA portfolio, including scheduling, staffing, renewals, and transactional activity.Review and approve all...
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Customer Experience Director
3 weeks ago
Knoxville, Tennessee, United States Johnson Controls International Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Director. This role will be responsible for managing the capacity and staffing of the Area Customer Experience team, as well as managing the assigned PSA portfolio.Key ResponsibilitiesManage the capacity and staffing of the Area Customer...
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Customer Experience Director
3 days ago
Knoxville, Tennessee, United States Johnson Controls International Full timeJob SummaryAs a key member of the Johnson Controls International team, the Customer Experience Director will be responsible for managing the capacity and staffing of the Area Customer Experience team. This includes overseeing the assigned PSA portfolio, which encompasses scheduling, staffing, renewals, and transactional activity. The successful candidate...
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Customer Experience Director
1 week ago
Knoxville, Tennessee, United States Johnson Controls International Full timeJob SummaryAs a key member of the Johnson Controls International team, the Customer Experience Director will be responsible for managing the capacity and staffing of the Area Customer Experience team. This includes overseeing the assigned PSA portfolio, which encompasses scheduling, staffing, renewals, and transactional activity. The successful candidate...
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Customer Experience Director
3 weeks ago
Knoxville, Tennessee, United States Johnson Controls Full timeJob SummaryAbout the RoleWe are seeking a highly experienced and skilled Customer Experience Director to join our team at Johnson Controls. As a key member of our leadership team, you will be responsible for managing the capacity and staffing of the Area Customer Experience team, as well as overseeing the assigned PSA portfolio.Key ResponsibilitiesManage the...
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Customer Experience Director
2 weeks ago
Knoxville, Tennessee, United States Johnson Controls Full timeAbout the RoleWe are seeking a highly experienced and skilled Customer Experience Director to join our team at Johnson Controls. As a key member of our leadership team, you will be responsible for managing the capacity and staffing of the Area Customer Experience team, as well as overseeing the assigned PSA portfolio.Key Responsibilities• Manage the Area...
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Customer Experience Director
2 weeks ago
Knoxville, Tennessee, United States Johnson Controls Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Experience Director to join our team at Johnson Controls. As a key member of our leadership team, you will be responsible for managing the capacity and staffing of the Area Customer Experience team, as well as overseeing the assigned PSA portfolio.Key ResponsibilitiesManage the capacity and...
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Community Director
5 days ago
Knoxville, Tennessee, United States Gallery Residential Full timeJob OverviewThe Community Director is a senior-level position responsible for overseeing the day-to-day operations of a residential property. This role requires a strong leader who can motivate and direct a team to achieve exceptional results.Key Responsibilities:Supervise and mentor on-site staff to ensure seamless property operations.Develop and implement...
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Director of Client Experience
4 weeks ago
Knoxville, Tennessee, United States The Crain Group Full timeJob DescriptionThe Director of Client Experience plays a pivotal role in fostering strong relationships with our customers and internal teams.Key responsibilities include:Providing exceptional customer service and supportManaging our CRM and software systems to ensure seamless data flowDeveloping and implementing social media strategies to engage with our...
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Associate Director of Leadership Development
4 days ago
Knoxville, Tennessee, United States CUPA-HR Full timeAbout CUPA-HRCUPA-HR is a leading provider of higher education HR services, serving over 36,000 professionals at more than 1,800 member institutions nationwide. Our mission is to create and sustain inclusive communities, strive for constant innovation, uphold the highest levels of service, and maintain integrity in everything we do.Job SummaryWe are seeking...
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Associate Director of Innovation
2 weeks ago
Knoxville, Tennessee, United States University of Tennessee Full timeJob Title: Associate Director of InnovationWe are seeking a highly skilled and experienced Associate Director of Innovation to lead the strategic direction, governance, and execution of pivotal projects within the division's innovation initiatives.About the Role:The Associate Director of Innovation will collaborate closely with the Assistant Vice Provost for...
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Tax Director
2 weeks ago
Knoxville, Tennessee, United States FORVIS Full timeJob Title: Tax DirectorAt Forvis Mazars, we are seeking a highly skilled Tax Director to join our Private Client team. As a trusted advisor, you will provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more.Key Responsibilities:Providing tax compliance and advisory services to...
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Sales Director
4 days ago
Knoxville, Tennessee, United States Kelvion Products Inc Full timeJob SummaryKelvion Products Inc is seeking a highly motivated Sales Director to partner with multiple departments to drive measurable results that benefit our business. This individual will implement an effective sales approach that expands our reach, strengthens customer relationships, and successfully manages their team. They will actively seek out sales...
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Associate Director of Leadership Development
2 weeks ago
Knoxville, Tennessee, United States CUPA-HR Full timeAbout CUPA-HRCUPA-HR is a leading organization in higher education human resources, providing knowledge, resources, advocacy, and connections to achieve organizational and workforce excellence. With a fully remote team serving over 36,000 HR professionals and other campus leaders at more than 1,800 member institutions nationwide, CUPA-HR offers learning and...
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Tax Director
4 weeks ago
Knoxville, Tennessee, United States FORVIS Full timeJob Title: Tax DirectorForvis Mazars is seeking a highly skilled Tax Director to join our Private Client team. As a trusted advisor, you will provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more.Key Responsibilities:Provide tax compliance and advisory services to...
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Tax Director
4 weeks ago
Knoxville, Tennessee, United States FORVIS Full timeJob Title: Tax DirectorForvis Mazars is seeking a highly skilled Tax Director to join our Private Client team. As a trusted advisor, you will provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more.Key Responsibilities:Provide tax compliance and advisory services to...