Onsite Service Representative

3 days ago


Effingham, Illinois, United States Grainger Full time
Job Description

At Grainger, we're looking for a talented individual to join our team as an Onsite Service Representative. As a key member of our team, you will be responsible for managing customer inventory, providing exceptional customer service, and driving account growth through our KeepStock program.

Key Responsibilities:
  • Manage customer inventory levels, ensuring timely restocking and minimizing stockouts
  • Provide outstanding customer service, resolving issues promptly and efficiently
  • Work with customers to identify additional product needs and expand Grainger's offerings
  • Participate in quarterly reviews with customers and sales partners to assess the viability of Inventory Solutions offerings
Requirements:
  • 3 years' experience in a selling or service environment
  • High School Diploma or equivalent
  • Customer service and sales growth oriented
  • Collaboration and problem-solving skills
  • Valid driver's license in the state of residence
Benefits:
  • Medical, dental, vision, and life insurance plans
  • Generous paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement

We're committed to your safety, health, and wellbeing, and offer a comprehensive set of emotional, financial, physical, and social wellbeing programs. If you're passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.



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