Restaurant Operations Manager

1 week ago

Catonsville, Maryland, United States Bob Evans Restaurants Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Bob Evans Restaurants. As a Key Supervisor, you will play a critical role in supporting the daily operations and staff of the restaurant, ensuring the execution of all Company policies, procedures, programs, and systems.

Key Responsibilities
  • Supervise Daily Operations: Provide daily working supervision of team members during opening and closing shifts to ensure Company standards are maintained and continually improved.
  • Model Professional Behavior: Create a warm, friendly, and hospitable atmosphere that encourages team members to perform at their best.
  • Maximize Financial Success: Drive restaurant profitability by maximizing sales and hitting goals.
  • Guest Service: Effectively handle guest complaints resulting in highly satisfied guests.
  • Additional Duties: Perform all other duties as assigned by management.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: Prior experience in a leadership role is required. A minimum of 1-2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • Skills: Excellent communication skills, strong interpersonal skills and conflict resolution abilities, strong planning and organization skills, dedication to providing exceptional guest service, excellent computer skills, strong analytical/problem solving skills, exceptional team building capability, basic business math and accounting skills, basic personal computer literacy, ability to manage multiple projects, and ability to be a role model in employee appearance and presentation.
Physical Requirements

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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