Assistant General Manager
1 week ago
We are seeking a highly skilled and experienced Residential Operations Manager to join our team at Capstone On-Campus Management LLC. This is a key leadership role that requires a strong background in residential life, property management, and supervisory experience.
Key Responsibilities- Financial Management: Oversee all resident accounts, including daily deposits, batch entry, correspondence, collections, electronic payment processing, and record keeping.
- Staff Supervision: Recruit, select, train, supervise, and evaluate full-time and part-time staff, including the Office Coordinator and student assistants.
- Customer Service: Maintain a pleasant environment, train staff on customer service, and design procedures to ensure success.
- Security and Access: Oversee resident card access management, including lock out card tracking, and granting access via card access databases.
- Special Projects: Coordinate special projects with UMBC Residence Life, including the Resident Satisfaction Survey, move-in day, and the move-out process.
- Liaison Activities: Participate in quarterly meetings with UMBC, serve on relevant Residential Life committees, and other liaison activities as needed.
- Management Duty Rotation: Serve in the management duty rotation and act in place of the General Manager when unavailable.
- Education: Bachelor's degree related to Social Sciences or Business.
- Experience: Two (2) years of full-time experience in residential life, property management, or similar fields, with supervisory experience.
- Skills: Strong interpersonal, communication (oral and written) skills, and a demonstrated understanding and commitment to cultural diversity.
- Knowledge: Knowledge of Microsoft Outlook, Excel, and Word, as well as basic typing skills and the ability to learn new databases and software.
The work environment is typically moderate, with occasional exposure to noise and the need to lift up to 35 pounds.
CompensationHourly compensation commensurate with experience, with a competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
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Assistant General Manager
1 week ago
Catonsville, Maryland, United States Capstone on Campus Management LLC Full timeJob SummaryWe are seeking an experienced and skilled Assistant General Manager to join our team at Capstone On-Campus Management LLC. The successful candidate will be responsible for overseeing various aspects of our residential life operations, including accounts receivable, resident accounts, front desk operations, and human resource functions.Key...
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