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Customer Service Representative

2 months ago


Aurora, Ohio, United States BlueWave Solutions Full time

About BlueWave Solutions

We are a dynamic and innovative company that provides exceptional customer service to our clients. Our team is dedicated to delivering top-notch support and ensuring that our customers receive the best possible experience.

Job Summary

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via telephone. You will be the primary point of contact for our customers, handling their inquiries, resolving their issues, and providing them with solutions to their problems.

Key Responsibilities

  • Negotiate payment plans with debtors
  • Document conversations

Requirements

  • Previous experience in telephone work
  • Clean criminal record and credit history
  • Fluent in German at a native level

What We Offer

  • Fair salary: starting at 2,300.00€ + 13th month salary + annual bonus
  • Great team: good working atmosphere and family-like atmosphere
  • Working hours: Monday - Friday from 08:00 am - 08:00 pm; no overtime, flexible working hours possible
  • Good opportunities for advancement: possibility of promotion to team leader with good performance
  • Central location: representative office in the heart of Essen, free refreshments all day (coffee and tea)
  • Perks: 50€ shopping card monthly