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Customer Service Representative

1 month ago

Aurora, Ohio, United States Waterway Carwash Full time
Job Title: Customer Service Representative

Waterway Carwash is seeking a Customer Service Representative to join our team at our Pepper Pike location. As a Customer Service Representative, you will provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met.

The ideal candidate will be able to effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. You will also be responsible for maintaining a safe, clean, and organized environment to ensure a positive visit for every customer.

Responsibilities include:

  • Providing excellent and timely customer service to create a pleasant experience for customers
  • Effectively presenting and selling car wash services, memberships, and additional purchase options to customers
  • Maintaining a safe, clean, and organized environment to ensure a positive visit for every customer

Requirements:

  • 6 months work experience in customer service, retail, or sales strongly preferred
  • Current and valid driver's license
  • Professional demeanor, behavior, and appearance in accordance with company policy

Why Waterway?

  • Flexible scheduling
  • Tuition Assistance Program up to $4,000 a year
  • Free Car Washes and Gas Discounts
  • Referral Bonus program
  • Recognized as a Top Workplace multiple years running