Part-Time Ticketing and Customer Relations Agent

4 days ago


Pittsburgh, Pennsylvania, United States Pittsburgh Cultural Trust Full time

About the Job:
The Part-Time Ticketing and Customer Relations Agent will play a critical role in providing exceptional service to our customers. This individual will be responsible for managing customer relationships, resolving issues, and ensuring seamless communication across various channels. If you have a passion for delivering outstanding customer experiences and working in a dynamic environment, we encourage you to apply.

Responsibilities:
- Manage customer relationships through multiple channels (phone, email, chat)
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to improve processes and increase efficiency
- Maintain accurate records of customer interactions and preferences

Requirements:



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