Club Experience Manager

7 days ago


Bellingham, Washington, United States Anytime Fitness Full time
Member Experience Manager

This is a full-time position requiring a minimum of 30 hours per week. As the Member Experience Manager, you will be the key to creating a positive and engaging club culture at our gym. You will be responsible for delivering exceptional customer service, managing member accounts, and fostering a sense of community among our members.

Key Responsibilities:
  • Provide top-notch customer service to members and guests
  • Manage member accounts, including account administration and membership sales
  • Develop and maintain a positive club culture through events and initiatives
  • Monitor the gym environment and operations, identifying areas for improvement and collaborating with management to implement changes
  • Collaborate with staff to ensure excellent communication and teamwork
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Positive and collaborative mindset
  • Outgoing and able to connect with people quickly
  • Quick and accurate with numbers


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