Customer Service Representative

3 weeks ago


Boston, Massachusetts, United States Beacon Hill Hotel Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Beacon Hill Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Provide warm and welcoming service to guests upon arrival and throughout their stay.
  • Process reservations, cancellations, and modifications accurately and efficiently.
  • Handle guest inquiries and concerns in a professional and courteous manner.
  • Assist with luggage handling and transportation arrangements as needed.
  • Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy.
  • Uphold company policies and procedures to ensure the safety and security of guests and their belongings.
Requirements
  • Prior customer service experience is preferred.
  • High school diploma and/or equivalent work experience preferred, but not required.
  • Ability to work in a fast-paced environment and maintain composure under pressure.
  • Excellent communication and interpersonal skills.
Benefits

We offer a comprehensive benefits package, including health insurance, dental and vision insurance, 401K program, flexible spending accounts, and paid time off.

Additionally, team members enjoy travel discounts at our portfolio of hotels.



  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service Representative **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Jobs for Humanity. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, scheduling appointments, and providing accurate information...


  • Boston, Massachusetts, United States Collabera Full time

    Job Title: Customer Service RepresentativeCollabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving...


  • Boston, Massachusetts, United States MTM Full time

    {"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...


  • Boston, Massachusetts, United States Pollo Campero Full time

    {"title": "Customer Service Representative", "content": "Job SummaryAt Pollo Campero, we are seeking a Customer Service Representative to join our Front of House Team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and supporting the overall success of our...


  • Boston, Massachusetts, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for handling high-volume calls from patients of local hospitals and clinics.Key Responsibilities:Handle high-volume calls from patients and provide exceptional...


  • Boston, Massachusetts, United States Eclipse Solutions Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and exceeding customer expectations.Your Key Responsibilities:Respond to...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service Representative Job Description **About Us** At Jobs for Humanity, we're dedicated to providing exceptional customer service to small businesses in the U.S. Our dynamic work environment offers opportunities for growth and professional development. **Job Summary** We're seeking enthusiastic and dedicated Call Center Representatives to...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team at COOL COW ICE CREAM LLC. As a Customer Service Representative, you will play a key role in enhancing our customer experience by effectively addressing inquiries and resolving issues with a positive attitude.Key ResponsibilitiesAnswer incoming...


  • Boston, Massachusetts, United States Chase Technology Consulting LLC Full time

    Customer Service Representative Job DescriptionChase Technology Consulting LLC is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding our services and productsResolve customer complaints and issues efficientlyEnsure...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at COOL COW ICE CREAM LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key...


  • Boston, Massachusetts, United States InterPark Full time

    Customer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...


  • Boston, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the storeEnsure orders are...


  • Boston, Massachusetts, United States InterPark Full time

    Customer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service RepresentativeCompany DescriptionJobs for Humanity is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.Job SummaryWe are seeking enthusiastic and dedicated Call Center...


  • Boston, Massachusetts, United States Titan Technologies Full time

    Customer Service Representative for Inside SalesWe are a medium-sized, family-owned manufacturer seeking a full-time Sales Representative for Inside Sales. As a colleague in inside sales, you will be the first point of contact for our B2B customers.Responsibilities:Provide consulting and support for our existing customers in the retail industry via phone or...


  • Boston, Massachusetts, United States CorNeat Vision Full time

    Job DescriptionAt CorNeat Vision, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, chat, or in person. Your primary goal will be to provide accurate and complete information to our customers, ensuring...


  • Boston, Massachusetts, United States South Shore Bank Full time

    Job Title: Branch Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Branch Customer Service Representative to join our team at South Shore Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various banking transactions.Key...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Orbia, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage multiple accounts and clients, providing timely and accurate supportProcess...


  • Boston, Massachusetts, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to patients and clients across the country.Key Responsibilities:Handle high-volume calls from patients and clients in a...


  • Boston, Massachusetts, United States BBA Aviation Plc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key ResponsibilitiesProvide exceptional customer service to our...