Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to patients and clients across the country.
Key Responsibilities:
- Handle high-volume calls from patients and clients in a professional and courteous manner
- Navigate dual computer monitors to access patient information and update records
- Answer general inquiries, schedule/reschedule appointments, and transfer calls as needed
- Work collaboratively with our team to resolve customer issues and concerns
About TEKsystems:
We are a leading provider of technology services and talent solutions, partnering with clients to drive transformation and growth. Our team of experts is dedicated to delivering exceptional service and support to our clients and customers.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Requirements:
- 1+ years of prior call center or customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Equal Opportunity Employer:
TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.
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