Customer Service Representative

2 days ago


Boston, Massachusetts, United States Collabera Full time
Job Title: Customer Service Representative

Collabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.

Job Summary:

We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet our clients' needs.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a working knowledge of our products and services
  • Meet or exceed customer satisfaction targets

Requirements:

  • High School Diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.



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