Laboratory Quality Specialist
4 days ago
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Our team is committed to providing high-quality patient care, and we are seeking a skilled Laboratory Quality Specialist to join our team.
Job Summary:The Laboratory Quality Specialist will work closely with staff, supervisors, managers, house staff, and pathologists to facilitate problem resolution for cases with non-conformances. This individual will be responsible for developing and maintaining a case resolution process and error reporting infrastructure for the department. The successful candidate will also extract, tabulate, and analyze quality data, and proactively compile, monitor, interpret, and share quality assurance data for the department.
Key Responsibilities:- Data Compilation: Compiles data for quality operations such as volume, turnaround time, reportable diseases. Tracks and records errors, creates isolated event reports, and reports in the NYU Langone Hospitals Patient Safety Reporting system (PSI) when appropriate.
- Quality Assessment: Facilitates pathologist peer review for diagnostically discrepant cases.
- Troubleshoots, identifies, and facilitates resolution of pathology cases with non-conformances. Works on an inter-laboratory, interpersonal, and inter-departmental level to resolve these issues as applicable.
- Provides timely resolution and feedback to relevant personnel for reported non-conformances. Tracks and trends nonconformances.
- Performs follow-up audits to assess compliance with corrective actions as requested by Quality Manager.
- Data Compilation, Monthly Error Tracking: Collects error tracking and QC data from the entire department (inclusive of Tisch, LOH, CCC, and ACC).
- Quality Presentations: Compiles data needed for the pathology department QA presentations and completes the formatted presentation with guidance from QA leadership.
- Proficiency Testing: Updates test activity menu and orders proficiency testing.
- Regulatory: Is up to date with accreditation and regulatory requirements. Schedules, coordinates, and facilitates CAP & DOH audits. Monitors and assigns trainings.
- Special projects: Assists Administrative Director and Medical Directors as requested and assists with additional special projects as indicated by the Director, Quality Systems.
- Bachelor's Degree
- 2 years of experience in a laboratory setting
- NY state technologist or technician license
- Excellent communication skills and strong computers skills
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. We are an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.
The salary range for this role is $117,080.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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