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Director of Venue Management

2 months ago


Milwaukee, Wisconsin, United States Tesla Laboratories, Inc. Full time
Job Summary

Tesla Laboratories, Inc. is seeking an experienced and dynamic Executive Director of Operations to oversee the daily operations of our iconic event venue. As a key member of our team, you will be responsible for ensuring the smooth operation of the facility, managing staff, maintaining high customer satisfaction, and driving revenue growth.

Key Responsibilities
  • Operational Management: Oversee all aspects of the daily operations of the venue, including event scheduling, venue setup, maintenance, and logistics. Ensure the facility is clean, safe, and welcoming for all guests.
  • Staff Leadership: Recruit, train, and manage a team of staff, including event coordinators, kitchen staff, and maintenance personnel. Foster a positive work environment and ensure high levels of staff performance and morale.
  • Customer Service: Ensure an exceptional customer experience by working closely with clients to plan and execute events, addressing any concerns promptly, and maintaining a high standard of service.
  • Financial Management: Manage the venue's budget, monitor financial performance, and implement strategies to increase profitability. Oversee pricing, vendor contracts, and inventory control.
  • Event Planning: Collaborate with clients to plan and coordinate events such as weddings, banquets, and community functions. Ensure that all events are executed flawlessly, meeting the expectations of clients and guests.
  • Marketing and Sales: Develop and implement marketing strategies to attract new clients and increase bookings. Build relationships with local businesses, community organizations, and event planners to drive sales.
  • Compliance: Ensure compliance with all local, state, and federal regulations, including health and safety standards, licensing requirements, and labor laws.
Qualifications
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Minimum of 5 years of experience in hospitality management, event planning, or a related industry.
  • Proven leadership skills with the ability to manage and motivate a diverse team.
  • Strong financial management skills, including budgeting, forecasting, and financial reporting.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends, as required by events.