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Tesla Laboratories, Inc. is seeking an experienced and dynamic Executive Director of Operations to oversee the daily operations of our iconic event venue. As a key member of our team, you will be responsible for ensuring the smooth operation of the facility, managing staff, maintaining high customer satisfaction, and driving revenue growth.
Key Responsibilities- Operational Management: Oversee all aspects of the daily operations of the venue, including event scheduling, venue setup, maintenance, and logistics. Ensure the facility is clean, safe, and welcoming for all guests.
- Staff Leadership: Recruit, train, and manage a team of staff, including event coordinators, kitchen staff, and maintenance personnel. Foster a positive work environment and ensure high levels of staff performance and morale.
- Customer Service: Ensure an exceptional customer experience by working closely with clients to plan and execute events, addressing any concerns promptly, and maintaining a high standard of service.
- Financial Management: Manage the venue's budget, monitor financial performance, and implement strategies to increase profitability. Oversee pricing, vendor contracts, and inventory control.
- Event Planning: Collaborate with clients to plan and coordinate events such as weddings, banquets, and community functions. Ensure that all events are executed flawlessly, meeting the expectations of clients and guests.
- Marketing and Sales: Develop and implement marketing strategies to attract new clients and increase bookings. Build relationships with local businesses, community organizations, and event planners to drive sales.
- Compliance: Ensure compliance with all local, state, and federal regulations, including health and safety standards, licensing requirements, and labor laws.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- Minimum of 5 years of experience in hospitality management, event planning, or a related industry.
- Proven leadership skills with the ability to manage and motivate a diverse team.
- Strong financial management skills, including budgeting, forecasting, and financial reporting.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends, as required by events.