Medical Office Coordinator

1 week ago


Tampa, Florida, United States Children's Medical Center Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Children's Medical Center. As a key member of our Patient Centered Medical Home Team, you will provide administrative support to patients, families, and care team members to ensure smooth patient workflow and quality patient care.

Key Responsibilities
  • Phone and Scheduling: Answer and route phone calls to appropriate staff members, schedule appointments, and document reason for appointment.
  • Patient Check-in: Acknowledge patients and family promptly and courteously upon arrival for appointment, check in patients in a timely manner, and update provider of record/preferred PCP.
  • Registration and Insurance: Preregister new patients, update demographics and insurance on established patients, verify insurance and financial responsibility, and update preferred pharmacy.
  • Forms and Records: Receive and scan patient forms and records in EHR, document special language and communications needs, and make arrangements for interpreter in advance of appointment if needed.
  • Reporting and Communication: Prepare daily reports and deposit slips, monitor reception room and keep patients informed of delays, and tidy up reception room throughout the day.
Requirements
  • Education: Minimum high school diploma or equivalent.
  • Experience: 1-2 years experience in the medical or customer service field preferred.
  • Skills: Excellent customer service, verbal communication skills, conflict resolution, and ability to work independently and collaboratively as a team member.
What We Offer

Children's Medical Center offers a competitive benefits package, including paid time off, health, dental, vision, life, and long and short-term disability insurance, 401K, and profit sharing after one year of service. We also offer opportunities to grow within the organization and a supportive team environment.



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