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Sales Operations Specialist

2 months ago

Chicago, Illinois, United States GreenThumb Full time
Position Overview

The Sales Operations Specialist plays a crucial role in supporting the sales team at GreenThumb. This position requires collaboration with various departments including sales, order fulfillment, accounting, and operations to ensure seamless business operations as we expand. The ideal candidate will possess strong analytical and technical skills, capable of managing and enhancing our sales systems, processes, and policies.
Key Responsibilities
  • Assist the Sales Operations Manager with various initiatives and responsibilities related to sales systems and leadership reporting.
  • Serve as a primary contact for sales analytics inquiries, enhancements, and troubleshooting.
  • Oversee order processing to guarantee timely delivery, verifying orders/invoices, and confirming manifests.
  • Coordinate and manage accounts receivable efficiently.
  • Optimize and maintain records, reports, dashboards, workflows, and best practices for sales processes.
  • Ensure the accuracy of operational reporting and streamline ad-hoc reporting as needed.
  • Enhance the sales process to boost productivity and efficiency.
  • Regularly assess and propose improvements for existing processes and programs to ensure operational efficiency.
Qualifications
  • A college degree or equivalent combination of education, training, and experience, with at least 1 year in business administration, operations, or analytics.
  • Proficiency in Microsoft Excel, including the ability to create formulas and pivot tables for effective sales operations.
  • Experience in an accounting, business administration, analytics, or operations support role is preferred.
  • Familiarity with sales software systems is highly desirable.
  • Experience in creating documentation for processes and systems.
  • Ability to adapt and excel in a fast-paced, dynamic environment.
  • Excellent communication and interpersonal skills, with the ability to build relationships at all organizational levels.
  • Strong critical thinking abilities.
  • Demonstrates professionalism and integrity, particularly when handling confidential information.
Additional Requirements
  • Must successfully pass all required background checks.
  • Must comply with all legal and company regulations relevant to the industry.
  • Must hold a valid driver's license.
  • Must be at least 21 years of age.