Customer Service Representative
2 days ago
Springboard Hospitality is a premier third-party hotel management company seeking a highly skilled Front Desk Agent to join our team at the Virginian Lodge in Jackson Hole, WY. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and maintaining a high level of accuracy in all aspects of your work.
About the Role:
This is a part-time position requiring flexibility with scheduling, including evenings, weekends, and holidays. The ideal candidate will have prior experience in a customer-facing role, with excellent communication and problem-solving skills. A strong attention to detail, ability to multitask, and proficiency in computer software (Microsoft Office, OPERA) are essential for success in this position.
Key Responsibilities:
- Greet and register guests, ensuring a seamless check-in process
- Manage reservations, room assignments, and guest accounts with accuracy
- Provide exceptional guest service, addressing concerns and resolving issues promptly
- Maintain a clean and organized workspace, adhering to company standards
Salary:
$18-20 per hour, depending on experience, with opportunities for advancement within the company.
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Customer Service Representative
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