Airline Customer Service Representative

3 weeks ago


Jackson, Wyoming, United States United Ground Express Full time
Job Description

We are seeking a motivated and customer-focused Airline Customer Service Representative to join our team at Jackson Hole Airport in Wyoming. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring a seamless check-in and ticketing experience.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. You will be required to operate a computer to enter and retrieve data, utilize radio equipment for communications, and lift up to 70lbs on a consistent basis.

About the Role:

  • Provide exceptional customer service to passengers, addressing their queries and resolving issues in a timely and professional manner.
  • Operate a computer to enter and retrieve data, ensuring accurate processing of passenger information.
  • Utilize radio equipment to communicate with co-workers and flight crew, ensuring effective coordination and teamwork.
  • Lift up to 70lbs on a consistent basis, as well as perform other physical activities such as pushing, bending, and climbing.

Requirements:

  • Must be at least 18 years old and authorized to work in the United States without sponsorship.
  • High school diploma or equivalent required; degree in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to pass all pre-screening clearances applicable to position qualifications.

What We Offer:

  • Competitive salary: $50,000 - $60,000 per year, depending on experience.
  • Generous benefits package, including health insurance, retirement savings plan, and paid time off.
  • Career advancement opportunities within a growing and dynamic organization.


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