Airline Customer Service Representative
3 weeks ago
We are seeking a motivated and customer-focused Airline Customer Service Representative to join our team at Jackson Hole Airport in Wyoming. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring a seamless check-in and ticketing experience.
The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. You will be required to operate a computer to enter and retrieve data, utilize radio equipment for communications, and lift up to 70lbs on a consistent basis.
About the Role:
- Provide exceptional customer service to passengers, addressing their queries and resolving issues in a timely and professional manner.
- Operate a computer to enter and retrieve data, ensuring accurate processing of passenger information.
- Utilize radio equipment to communicate with co-workers and flight crew, ensuring effective coordination and teamwork.
- Lift up to 70lbs on a consistent basis, as well as perform other physical activities such as pushing, bending, and climbing.
Requirements:
- Must be at least 18 years old and authorized to work in the United States without sponsorship.
- High school diploma or equivalent required; degree in a related field an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to pass all pre-screening clearances applicable to position qualifications.
What We Offer:
- Competitive salary: $50,000 - $60,000 per year, depending on experience.
- Generous benefits package, including health insurance, retirement savings plan, and paid time off.
- Career advancement opportunities within a growing and dynamic organization.
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