Current jobs related to Referral Coordinator - Edinburg Texas - H-E-B
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Assessment Referral Coordinator
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Edinburg, Texas, United States UHS Full timeJob SummaryThe Assessment and Referral Coordinator plays a critical role in providing assessment and admission services to address patients with behavioral health needs. This position is responsible for receiving referrals, establishing assessment services, and ensuring that patient information is obtained accurately and conveyed to the necessary...
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Referral Coordinator
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Referral Coordinator
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Edinburg, Texas, United States UHS Full timeJob Summary:The Assessment and Referral Coordinator plays a critical role in providing assessment and admission services to address patients with behavioral health needs. This position requires a strong understanding of crisis intervention and assessment processes, as well as knowledge in psychiatric diagnosis.Key Responsibilities:Receive referrals and...
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Referral Coordinator
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Texas, USA, United States CSI Pharmacy Full timeJob SummaryCsi Pharmacy's Referral Coordinators are customer service representatives who play a crucial role in bringing new patients onto our service. As a Referral Coordinator, you will be responsible for contacting new referrals, coordinating and managing all aspects of the patient onboarding process, and ensuring a seamless transition to our pharmacy...
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Behavioral Health Coordinator
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Referral Coordinator
2 months ago
We are seeking a highly skilled Referral Coordinator to join our team at H-E-B Wellness Primary Care. As a Referral Coordinator, you will play a critical role in ensuring seamless patient navigation through our healthcare system.
Key Responsibilities- Customer Service:
- Serves as the primary point of contact for patients and families, providing exceptional customer service and support.
- Assists patients in resolving potential issues related to healthcare system, financial, or social barriers.
- Optimizes patient satisfaction, provider time, and scheduling by reviewing referral details and expectations with patients.
- Ensures timely carrier approval of supplies and services.
- Establishes and maintains relationships with identified service providers.
- Administration:
- Manages incoming and outgoing calls, faxes, scanned documents, and department email.
- Manages phone calls from new and referring providers, relaying appropriate Wellness and Nutrition Services documentation to the Sales Team.
- Escalates calls to supervisor as appropriate.
- Maintains confidentiality of personal and financial information.
- Ensures complete, accurate registration and compilation of patient information.
- Retrieves and files patient records.
- Updates patient charts with incoming completed DocuSign forms.
- Collects information on pharmacy referred patients and communicates with patients.
- Manages reports to follow up with patients not yet scheduled with providers.
- Verifies and communicates employer services and workshops to patients.
- Maintains confidentiality and distribution of medical records to patients and MD Offices.
- Contacts review organizations and insurance companies to ensure prior approval requirements are met and copays are obtained.
- Provides needed medical information to financial services to maximize reimbursement to hospitals and physicians.
- Maintains ongoing tracking and referral documentation.
- Collaborates with the Digital team to ensure Registered Dietitian (RD) subscription codes are created for EMR.
- Maintains online group class scheduling for clinical providers for customers and patients.
- High school diploma or equivalent.
- 2+ years of experience in clinic referral coordinator duties.
- Advanced customer service skills.
- Strong organization skills.
- Verbal and written communication skills.
- Critical thinking, problem-solving, and judgment skills.
- Bilingual (English and Spanish) skills.
- Ability to manage multiple competing priorities and shift focus between tasks.
- Ability to work as part of a team.