Client Service Associate
23 hours ago
About Guidepoint
Guidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology, real-time data, and expert network help clients navigate complex information and turn answers into action.
About the Role
As a Client Service Associate on our Client Service team, you will play a vital role in Guidepoint's success. You will work closely with clients to understand their unique business questions and identify the experts who can provide the best answers.
Key Responsibilities
- Work with Project Managers to develop strategies for satisfying client project requests
- Utilize various sources to identify the best experts for clients, including LinkedIn, press releases, case studies, and the internet
- Screen experts to determine their suitability for each client project and develop professional profiles to present to clients
- Collaborate with the team to develop and implement effective client engagement strategies
Requirements
- Bachelor's degree with a strong academic track record
- Previous internship, volunteering, or extracurricular experience
- Work authorization required
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer
- Annual base salary of $70,000
- Yearly bonus of up to $4,000 based on performance
- Comprehensive medical, dental, and vision plans
- 401(k) matching up to 10% of employee contribution
- Commuter benefits and corporate discounts
- Development opportunities through the LinkedIn Learning platform
- Casual work environment, team building, and social events
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