Fitness Club Representative

2 months ago


Auburn, Alabama, United States Crunch Fitness Full time
Member Services Representative

The Member Services Representative is the face of our operation, providing exceptional customer service and creating a welcoming atmosphere for our members. This role is responsible for handling all preliminary guest questions and concerns, facilitating member requests, and maintaining a clean and organized work area.

Key Responsibilities:
  • Greet members and guests with a smile and ensure a positive first impression
  • Check in members and guests in accordance with company procedures
  • Facilitate messages on club software and communicate special events to members
  • Answer phones in a courteous and professional manner
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
Requirements:
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require
Physical Requirements:
  • Lift 10 lbs. on occasion
  • Stand, bend, and squat with frequency
  • Climb and hang decorations when needed
Employment Eligibility:
  • All applicants must possess a high school diploma or equivalent
  • To be eligible for employment, applicants must be at least 18 years of age
  • All applicants must be eligible to work in the United States and maintain their eligibility throughout employment

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.



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