Client Relations Specialist

1 week ago


Worcester, Massachusetts, United States ServiceMaster Restore 5590 - Plainville Full time

Position Overview:
We are seeking a dedicated professional in business development and relationship management to join our expanding sales team.

Opportunity:
This role offers a remarkable chance to thrive in a resilient industry, providing un-capped commission potential alongside a competitive base salary, bonus structure, and comprehensive benefits.

Qualifications:
- Personable, professional, and positive demeanor with exceptional verbal and written communication skills.
- Enthusiastic, open-minded, and focused on achieving results.
- Strategic thinker with a sales-oriented mindset.
- Excellent organizational capabilities.
- Self-motivated, capable of working independently and collaboratively within a team.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Key Responsibilities:
- Build a robust pipeline of new business through effective prospecting, requiring in-depth knowledge of the market, service offerings, and competitors.
- Cultivate and sustain vital relationships with clients, including but not limited to property managers, business owners, healthcare professionals, hospitality sectors, agents, brokers, and maintenance teams.

Target Identification:
- Focus on existing relationships and new prospects for disaster response, engaging in field prospecting during optimal hours.

- Conduct educational and training initiatives to enhance sales in both commercial and residential sectors, including continuing education sessions, lunch-and-learn events, and co-marketing opportunities.

- Implement strategies to align with overall company objectives by identifying potential sales opportunities within the insurance and restoration industries.

- Collaborate closely with our Sales Consultant to drive profitable revenue growth.

- Participate in industry events regularly to network and generate leads.

- Utilize CRM software to manage client relationships and maintain accurate records of marketing activities.

Minimum Requirements:
- A minimum of 3 years of outside sales experience is required, preferably within the restoration sector.
- Availability to attend networking events 2-4 evenings per month.
- Moderate proficiency in Microsoft Office.
- Experience with CRM systems for tracking sales data is preferred.
- A valid driver's license is essential.
- A proactive, team-oriented attitude is a must.

Benefits and Compensation:
- Competitive base salary plus commission and bonuses.
- Medical and dental insurance coverage.
- 401K plan with company matching.
- Paid time off.
- Company-provided cell phone and laptop.
- Access to a company vehicle.
- A positive and engaging team culture.

About Us:
ServiceMaster Restore has been a leader in disaster restoration for over 25 years, delivering exceptional service to businesses and homeowners following fire, water, or mold incidents. We offer flexible work-from-home options to support our employees' needs.



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