Fire Safety Technician

2 weeks ago


Raleigh, North Carolina, United States Johnson Controls International Full time
Job Overview

Join a Leading Organization

At Johnson Controls International, we are committed to fostering a collaborative environment where innovative solutions are developed to advance our world. We invite you to be part of our diverse workforce, where your skills will be valued and nurtured for your professional growth.

What We Provide:

  • Competitive Starting Salary
  • Comprehensive Training Programs
  • Opportunities for Global Career Advancement
  • Company Vehicle (when applicable)
  • Referral Incentives
  • Extensive Benefits Package
  • Medical, Dental, and Vision Coverage
  • Health Savings Account (HSA)
  • Life Insurance Options
  • 401(k) Plan with Company Matching
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Services
  • Wellness Initiatives
  • And More

Your Responsibilities

  • Respond to service requests from the Service Resource Center, including a summary of equipment/system issues.
  • Engage with customer representatives to identify equipment/system malfunctions.
  • Troubleshoot and repair electronic fire alarm systems and related building system products at client locations.
  • Adhere to established troubleshooting protocols and consult technical manuals, part manuals, change notices, and bulletins for repairs.
  • Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems, including SimplexGrinnell.
  • Interpret blueprints, diagrams, specifications, software/systems, programs, schematics, and operational product manuals.
  • Demonstrate exceptional customer service by maintaining clear communication with district staff and clients to ensure satisfaction.
  • Complete Service Acknowledgements accurately using communication devices, such as smartphones and laptops.
  • Secure customer signatures upon completion of service assignments.
  • Participate in a scheduled on-call rotation and assist in training or mentoring fellow service team members.
  • Perform additional duties as required.

Qualifications We Seek

Essential:

  • Minimum of 3 years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
  • Proficient in reading and interpreting blueprints, submittals, and operational/product manuals. Familiarity with test equipment, multi-meters, digital analyzers, and commissioning devices.
  • High School Diploma or equivalent.
  • Ability to follow both verbal and written instructions effectively.
  • Capability to perform physical tasks, including lifting and moving equipment and tools weighing up to 50-70 lbs.
  • Willingness to work in various positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, as well as working in ducts, crawl spaces, and above ceilings.
  • Proven track record of delivering high-quality customer service.
  • Maintain truck inventory to ensure prompt response to customer requirements.
  • Commitment to adhering to, implementing, and consistently following safety protocols and procedures.
  • Strong organizational skills, a positive demeanor, and a quick learning ability.

Preferred:

  • NICET Level II certification is highly desirable.

#TechHiring

Johnson Controls International plc. is an equal opportunity employer and takes affirmative action to ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information about your equal opportunity and non-discrimination rights as a candidate, please visit EEO is the Law. If you are an individual with a disability and require accommodation during the application process, please seek assistance accordingly.



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