Operations Manager

1 week ago


Mokena, Illinois, United States Dunkin' Full time

Job Summary:

We are seeking a highly motivated and organized Operations Manager to join our team at Dunkin' Donuts. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Manage Cash Handling: Ensure accurate and efficient cash handling procedures, including making bank deposits and reconciling cash discrepancies.
  • Inventory Management: Receive and store inventory, including ordering product shipments and putting away truck deliveries.
  • Employee Supervision: Supervise and train employees to ensure they are adhering to company food safety standards and providing excellent customer service.
  • Customer Service: Address customer concerns promptly and efficiently, ensuring a positive customer experience.
  • Store Performance: Work closely with the store manager to meet store sales goals and improve overall store performance.

Company Overview:

Dunkin' Donuts is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise, committed to providing a fast-paced and high-energy work environment where you can interact with loyal customers every day.



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