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Restaurant Operations Manager

2 months ago

Mokena, Illinois, United States McAlister's Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McAlister's Deli. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and high-quality food to our guests.

Key Responsibilities:

  • Leadership and Management: Hire, train, motivate, and evaluate all team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Food Quality and Safety: Ensure that all food is prepared and presented to the highest standards, and that our kitchen and dining areas are clean and well-maintained.
  • Customer Service: Build strong relationships with our guests, respond to their complaints or concerns in a professional and timely manner, and ensure that they have an exceptional dining experience.
  • Operations and Administration: Supervise the maintenance of equipment, arrange for repairs and maintenance, and ensure that all administrative tasks are completed in a timely and efficient manner.

Requirements:

  • Proven experience in a restaurant management role, preferably with a fast-casual or casual dining concept.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong attention to detail, with a focus on quality and customer satisfaction.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.