Sales and Service Specialist

7 days ago


Lady Lake, Florida, United States CM Ventures Full time
Job Overview

The Counter/Salesperson position is a critical role in ensuring customers have an exceptional experience while visiting our store. As a key member of our team, you will be responsible for providing outstanding customer service, promoting our products, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service
    • Greet and interact with customers in a friendly and professional manner
    • Answer customer questions and provide product recommendations
    • Resolve customer complaints in a timely and effective manner
  • Product Knowledge
    • Develop and maintain a working knowledge of our products and services
    • Assist customers with product inquiries and sales
  • Store Operations
    • Restock and maintain store displays
    • Perform general cleaning duties, including dusting, sweeping, mopping, and washing windows
    • Operate the Point of Sale (POS) system
  • Team Collaboration
    • Work effectively with colleagues to achieve sales and customer service goals
    • Communicate clearly and respectfully with team members
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous sales or retail experience preferred
  • Skills and Abilities
    • Excellent customer service and communication skills
    • Ability to work well in a team environment
    • Basic math skills and accuracy with handling cash and operating a POS system
  • Physical Demands
    • Ability to lift up to 50 pounds
    • Ability to stand for long periods of time in a retail store environment


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