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Customer Success Manager

2 months ago


Little Rock, Arkansas, United States Oracle Full time
Job Description

Oracle is seeking a highly skilled Customer Success Manager to join our Global Applications Delivery Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.

Key Responsibilities:
  • Develop and maintain strong relationships with senior management across lines of business and third parties.
  • Plan and deploy support activities to ensure effective delivery of a partnership with the customer.
  • Advise the account on effective and efficient use of Oracle support services and products.
  • Assure and improve the quality of the service, and maintain accurate account information.
  • Communicate opportunities for customers to expand services when applicable.
Requirements:
  • 10+ years of Customer Success Management experience within Enterprise Software.
  • Cloud Technical knowledge.
  • Experience within a Service Delivery environment.
  • Executive Sponsorship & Collaboration.
About Us:

At Oracle, we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.