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Customer Service Leader

2 months ago

Manassas, Virginia, United States Food Lion Full time
Customer Service Leader

Food Lion is seeking a Customer Service Leader to provide fast, easy, flexible and friendly service to our customers. As a key member of our team, you will be responsible for maintaining high standards of customer service, ensuring a positive shopping experience for our customers, and working closely with the Customer Service Manager and Assistant Customer Service Manager to achieve our goals.

Key Responsibilities:
  • Provide prompt, accurate and friendly service to customers
  • Ensure store office functions are completed accurately and on time
  • Maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Perform tasks as needed, including sales associate and customer lead duties
Requirements:
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center

Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all our associates.