Payroll Manager

3 days ago


Redwood City, California, United States Zūm Full time
Job Summary

We are seeking a highly skilled Payroll Manager to join our team at Züm. As a key member of our payroll department, you will be responsible for managing a team of 20+ staff members, providing guidance and support to ensure accurate and timely payroll processing.

The ideal candidate will have a minimum of 5 years' experience in the union-based payroll industry, with at least 3 years' experience in a leadership role. You will be responsible for developing and executing a vision for future processes and systems, including project implementation plans and monitoring & reporting of process improvement initiatives.

Key Responsibilities
  • Ensure all union payrolls are processed on time, compliantly, and within our SLAs.
  • Remove and/or resolve issues that are escalated internally and externally as it relates to processing payroll.
  • Understand Mass Transit Systems payroll collective bargaining agreements and how to synthesize complex collective bargaining agreements into simple mathematical rules.
  • Responsible for setting team and individual goals to ensure the team is meeting its objectives to support broader company goals.
  • Build and operationalize capacity planning models to ensure we are optimizing our resources while providing the best customer experience.
  • Partner with cross-functional teams to build new systems, tools, and processes to build a solid foundation for scale.
  • Ensure the team engages with customers and other third parties directly to resolve issues promptly.
  • Ensure all Payroll standard operating procedures are well documented, and the team is fully cross-trained to allow for redundancy.
  • Partner with the product team to clearly articulate what tools the team needs to be effective.
  • Create and document processes as we identify gaps in our current system and workflows.
  • Continue to stay up to date on all union agreements and/or industry news that may impact payroll processes.
Requirements
  • Minimum of 5 years' experience in the union-based payroll industry.
  • At least 3 years' experience managing a team.
  • Ability to hand-break time cards to manually check calculations.
  • Technologically savvy with the ability to pick up new systems and programs quickly.
  • Excellent oral and written communication skills.
  • A customer-first approach.
  • Experience in a high-growth transit/technology company is preferred.
  • Experience working with cross-functional teams.
  • Four-year college degree preferred.
  • CPP preferred.
What We Offer

We offer a competitive salary range of $150k - $180k, as well as a comprehensive benefits package, including medical, dental, vision, 401(k), holidays, wellness, vacation, and more.



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