Retail Operations Manager

2 weeks ago

Redwood City, California, United States Sees Candy Shops Inc Full time
Job Title: Retail Assistant Manager

See's Candies is seeking a highly motivated and experienced Retail Assistant Manager to join our team. As a key member of our retail leadership team, you will play a vital role in supporting the overall operation of our retail location.

Key Responsibilities:
  • Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales-driven and customer-focused environment.
  • Set an example by achieving daily, monthly, and annual sales goals.
  • Communicate and implement company direction, policies, and programs.
  • Delegate tasks, ensure team compliance, and provide necessary follow-up.
  • Assist in resolving customer and employee concerns in a professional and timely manner.
  • Aid in training and developing team members on company programs, policies, and procedures.
  • Provide support and feedback to team members to enhance their performance and growth.
  • Assist in recruitment efforts by identifying and recommending qualified candidates for employment.
  • Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
  • Assist in monitoring and controlling expenses to meet budgetary goals.
  • Support procedures related to cash handling, protection of company assets, and banking.
  • Assist in maintaining accurate timekeeping records and promptly approving weekly payroll.
  • Ensure compliance with state and federal laws related to wages and breaks.
  • Collaborate with the Shop Manager and District Sales Managers to create and implement weekly work schedules.
  • Assist in managing paperwork to meet established deadlines, including banking, new hires, and inventory.
Requirements:
  • Minimum 1 year of retail management experience.
  • Proven success in developing, motivating, training, and coaching employees.
  • Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.
  • Proven ability to learn new technologies quickly and manage change efficiently, proactively, and in a positive manner.
  • Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift, and lifting up to 25 pounds frequently.
  • Flexibility in working hours, including weekends and holidays.

The pay rate for this position is $23.20 per hour.

See's Candies is an Equal Opportunity Employer and welcomes applications from qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law.

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