Transportation Customer Service Representative
22 hours ago
Bachoco USA is a leading producer of high-quality chicken products for the U.S. market. Our team of over 4,000 dedicated employees is committed to delivering exceptional products and services to our customers. We are seeking a skilled Transportation Customer Service Representative to join our Fort Smith, AR location.
Job SummaryAs a Transportation Customer Service Representative, you will be responsible for providing exceptional customer service to our customers by tracking and managing all outbound and inbound loads of product. You will work closely with our transportation operations team and sales account representatives to ensure timely and accurate delivery of our products.
Key Responsibilities- Enter and update load information into our load management system
- Maintain accurate and timely load delivery information
- Utilize problem-solving skills to ensure on-time delivery of loads
- Assist outbound logistics team members in tracking outside carriers' pickups and deliveries
- Coordinate with transportation management for the tracking of loads dispatched on OK Foods, Inc. assets
- Proficient in Microsoft Office
- Transportation logistics experience preferred
- 2 years of experience in a related field
- Ability to read and interpret documents, write routine reports, and speak effectively before groups
- Basic computer skills with knowledge of email software, spreadsheet software, and word processing software
The work environment is moderate, with occasional standing, walking, and sitting. Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.
Bachoco USA is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from women, minorities, veterans, and individuals with disabilities.
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